RETURN & EXCHANGE 

www.groceryonline.eu has a flexible return and exchange policy. The return and exchange policy is designed in a way so that our Customers get maximum benefit and satisfaction; which is our ultimate goal. As the products are delivered through shipping; there is a chance that the items may get damaged during transit; mainly incase of beverage bottles, pickle and chutney jars etc, in case this is part of ordered items. Customers can claim their money or else exchange their damaged item with a new one, which will be delivered. Incase of non-perishable items, you have two options of getting either cash or the perishable item.

 

We request you to mail us at info@groceryonline.eu or call us at our phone number for any queries/issue related to return & exchange.

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